source: http://www.mmail.com.my/content/43347-owne...r-no-resolution

honda must be blind if can't see this...wonder any mitsu owner will go this far....

accord brake issue is nothing new..

but i really respek this driver. Will give him a big thumbs up when i see him OTR.

I think if he is not using "MY" confirm kena with HONDA

MY = Malaysia...kekekeke

Tabik spring for this guy......

to the owner.

good idea...

Obviously, the problem laid on the brake pump, the distributor, the brake hose which is more likely to the actual cause. Calipers, disc are unlikely. But this is what we can see on a follow-the-book type of service. The SC don't want to change the first 3 because it is very hard to remove and time consuming(under warranty = FOC on workmanship). Looks like they want to fool around with this owner until the warranty over and slaugther him nicely.

Don't know why people still blindly buys Honda and Toyota despite of so many QC issues.

strike, is it really a common issue?

locking brakes and squealing and brake disc sound quite serious.... wonder if its "user problem" or real parts issue.

Such problem can happen to every car, just have to see how serious it will be. But happens to a rm1++000 car is not that acceptable, really.

But this problem, looks like is more on the whole braking system got problem, they should change the whole, not picking the easier parts just to make customer happy without solving the actual problem. If this fellow dies in accident because of brake issue, he will write the history in automotive world that Honda cars can kill because of poor QC and sub-standard parts used, after Toyota.

According to a blog, the owner has posted in his facebook Honda is threatening him with a lawsuit. WTF?

Jess Ross Honda Malaysia's Lawyers have just sent me a legal notice. They threaten to sue me for Defamation. Not only did i spent RM140k plus to buy their car and now
they pulak want to sue. Keep it locked for more updates... coming soon.

well, in situation like this, i bliv Honda won't be so stupid to sue the guy if the obvious wrong party lies with Honda....
there's always 2 sides to a story, and it's best to hear from both sides before jumping to any conclusions....

I was also a previous Honda owner but for a different model.....I can confim that the QC was really bad. Within 3 months, my car brake was not working properly and the car boot cannot close properly. In addition, the central locking was also defective because the driver side sometimes cannot unlock and I have to get in through the passenger door.

Good luck with Honda if they want to sue Jess. Truth is the ultimate defence for defamation.

nice.... lets see how the honda owners react

Jess ross u r the man...

He's the man! Tabik spring to him.

lama tak dengar this word tabik spring...

honda s*x?

good bye/buy honda................pity to the owner.

Why want to pity the owner? Is he the fault to buy Honda. This is Malaysia, not US. Consumer has no rights, that's why Honda dare to play around with their customers. Let's see if there's a law to protect consumer, will Honda still dare to play around with us? I bet no.

the right channel is go to the consumer tribunal..

bring along with may help green packets...

Eld, i came across this thread long ago.

http://www.motortrader.com.my/cars/Forums/...679&tpage=1

salute to the owner for his bold move
power to the people!

Bad luck, I guess... can't imagine how to live such problems. I am already so frustrated when there are noises coming from my dashboard...

I haven't heard many complain about their Honda Accord except the brake pads that wear out fast, including Civic.

chrono of events :

To: Honda Owners
RE: A MATTER OF LIFE AND DEATH
REF: HONDA ACCORD 2.0

On the 18th of March 2009, I took delivery of the above mentioned car from Honda. I have had the car now for approx. 15 months and throughout this time I am having countless problems with is a major brake defects. Here are the turn of events roughly;-

- 3 months after purchase I was experiencing grinding metal sound while driving back from Penang. Sent the car to your PJ, Jalan 222 service centre at a mileage of 15,000km and was informed that my rear brake pads have worn out and was replaced under warranty claim as Honda brake pads has a lifespan of approx 30,000km.

- Approx. 3 months from there, on a Saturday as I was driving in KL, my break suddenly jammed and the car skidded and came to a halt in the middle of the road. I was lucky as it was in the late evening and there wasn’t much traffic on the road. Called your Honda Assist and a tow truck was deployed. Upon switching off the engine and restart it, the break clamps was released and I was informed by the tow truck company to drive the car home slowly and sent it to the service centre on Tuesday as Sunday and Monday was a public holiday and there have no place to store the car.
- Upon sending the car to Sumber Auto on the following Tuesday, I was told that the car can be ready on the same day at 5pm as I was leaving on a outstation trip. To my horror, I was informed at a later part of the day that during assembly period of the car, the brake calipers was fitted wrongly and that they need a few days to rectify the problem and gave me a courtesy car to use.

- Approx 3 to 4 months from there, every time I break the car starts to judder. Sent it in again to sumber auto and was informed that my brake disc needs to be skimmed. I argued on the grounds that it should be replaced and not skimmed as Honda has caused this problem when my brakes jammed while driving but Honda did not want to take the responsibility and insisted on Skimming the Disc. After much stress and throwing a fit, Honda finally agreed to replace the brake disc and told me that it was a gesture of goodwill when by right it is my entitlement.

- I thought my nightmare was over until two weeks ago when the juddering of the wheels and steering wheel started again. I sent the car in and guess what….. they have the nerve to tell me that they need to skim my brake disc again…. Ms.Wong the Service Manager from Sumber Auto told me to collect my car and she has informed Honda Malaysia on the situation and is awaiting further instructions. 2 weeks later I still haven’t heard any news from Honda and as I was driving back from Johore on the 20th of June 2010, there was a screeching sound from my front tires and the juddering started again. I called Honda Assist and while talking to them on the phone, even they could hear the sound and advised me not to drive the car and to wait for the tow truck. My car was towed that same evening.

It is very clear that there is a major defect in your car that effects THE VERY SAFETY OF MY LIFE AS THIS INVOLVES THE BRAKING MECHANISM OF THE CAR. My car has already skidded and stalled once in the middle of the road and lucky I was only driving at 40km per hour. This defect is not as a result of wear and tear or misuse by me during the time that I have had the car, but was present at the time you sold it to me.

This is a very serious fault in which Honda Malaysia has caused, putting my safety as a consumer in danger. Yet, from the day I brought up this issue with the service centre of Honda, the management is unable to resolve this issue and even to the level of Honda Malaysia’s head Quarters. It seems to me that Honda Malaysia is not taking responsibility to resolve this faulty issue that has taken 15 months with no resolution. I am even more upset that when I walked in to the HQ, I was not allowed to see the MD’ Personal Assistant to make an appointment with him and when I asked for his email address, I was denied this as well when I waited 2 ½ hours. Even worse, I was promised a courtesy car only to receive a call yesterday stating that there are no cars available.

As I was writing this mail, I received a call from Honda Customer service stating that they have changed my brake pads and my car is ready for collection. Do you guys even know what you are doing? 2 weeks ago I was told that the brake disc needs skimming and now I was told that you have solved the problem by replacing the brake pads.

I bought this car in good faith as I believed Honda is a good and reliable brand but I am very disappointed not only with the Goods but with the way the whole Honda Malaysia is operating.

The Sale of Goods Act 1957 (as amended) means that I am entitled to expect the car to be of a satisfactory quality, having regard for the price paid (in my case RM140,800). I feel it is unreasonable for a car of this price to have a major fault so soon after purchase, and consider you to be in breach of contract.

I demand a reasonable explanation and a permanent solution in 2 working days from Honda Malaysia as I am without a car now. I have been inconvenienced several times and it has caused me a lot of stress not to mention my work being effected as well. I am still trying to be reasonable before I decide to take this and turn it into a legal issue.
Sincerely,

ferio, how's your experience as a honda owner?

my colleague had to change piston & bearings in the first week of his 1.8S civic......

honda...power of dreams...lalalalala

gotta give this guy the.. ..for going to these extreme measures to make heard his displeasure..

IMHO, the most important thing here would be the QA/QC while the car was in the factory. I don't know how the QA/QC was conducted but it should reflect the same as any other HONDA factory in any part of the world. Sometimes, there's a saying 'Dalam setandan pisang, tak semua buahnya yang elok'.....sort of lah

p/s: So far since i obtained my fd2 on April 2009 and clocked around 34,000Km i have never face any major problem even though i tend to test my ride to the its limit..... perhaps my fd2 is still stock except the bodykits. even my other Civic EG9 also consider less problematic for a 16 years car.....just wear n tear issue.

^Power of nightmare will better suit current Honda's slogan.

A good foreman won't ask us to skim the disc as it will cause more damage and the braking force is compromised. That's why I prefer to send my car to those third party foreman that never goes to school becuase their skill are way too advance than so-called degree holder that will only follow what the stupid service manual says.

my ex-bos honda civic 1.8, water come in into back bonnet.after few days of delivery...looks like honda hv QC problem.

pasang in malaysia...wat did you expect?...even merc CKD pasang in pekan oso got problem...

what more to expect? just look at our Plotong....(a few, not all)

Buying car just like buying durian...look good outside but got ulat inside if u unlucky.....not only on Honda

^Buy durian ask them to open on the spot... That's how I buy....

and eat on the spot too...if no good don't pay...lalalalala... 1st class facility...that's what i've been told...and the mentality is not on par yet with the facility....while honda malaysia munyer kilang...i've been to the place in melaka...it got good working system follow wat honda japan practising in their work...the problem is their working personnel attitude...need to change the worker mentality 1st (which is very difficult)...even this poor fellow (accord owner) complained to the HQ oso still no answer...got the usual cover up story to tell to the client...WTF...i dun condone this kind of practice...just give a set of new car for the unlucky man la...its easy as that...and ask honda malaysia CEO to drive the faulty car to work...and see how he would react...

That's why sometimes we have to respect middle managements. They are good on covering up issues. Just like Toyota's cases in US, the top management don't know(or they pretend to don't know) there's big issues from the ground until outside parties told them their car got issues that kills.
Every big companies do have their protocol on dealing with consumers. But ignoring consumers is the first priority on every big companies in Malaysia. Like TM, do you know that you can claim rebet when you cannot use their service for >24hours? Not much people know on this but in their system, we can claim. I know this thru the hard way.
Don't be surprise that Honda CEO don't drive Honda cars to work. Even if yes, that car's quality will be the best or it is a CBU unit.
Anyway, hope this does not happens to Mitsubishi.

when i was at honda melaka last time...all top management staff got accord as their official cars...dunno la at home wat they have...

Well, like chinese said, sky know, ground know, he know, we don't know......

most cars looses its quality when its built up is done in south east Asia.. Hopefully Mitsubishi doesn't allow for that..

Bro ferio,yr EG tu bukan fr Honda Malaysia kan?tu yg than lama. Yg start cropping issue ni during CKD version,Ada some part produce locally.

Nope, Honda parts are mostly from China.... Recently they demand to have their pay increase and create some havocs.

Yup...mine is Ori EG9 JDM. manufactured and registered both in 1994 & 1998. just a week ago, my EG9 was hit by a pick up at traffic light. When the guy hit my EG9, my car moved around 0.5-1meter. OMG, i was shocked & a litte bit p*ss off.....(Nasib baik I didn't press the brake as I was in 1st gear and getting ready to move). In my mind, my rear bumper must fall down. Luckily, my rear bumper was OK just left with some scratch. I noticed there is some gap also at my rear bumper and the body...... anyway, here's some pictures of my rear bumper and the pick up.

sorry to hear that...that ford kangaroo bar sudah senget sikit...honda JDM build quality is superb...btw, bro ferio...i'll be looking for your advice soon on eg9 thingy...at the end of this year...when i got my hand on the ferio...hehehehe...can convoy together..lalalala..tunjuk ajarku sifu...

and some also from Japan...like the Fuse Box below;no prob ons... just find a good chassis 1st. power & handling must come together.....

bro, the reason CKD is because to save some tax and to promote some local vendor development. I know some local vendor producing parts for Honda Malaysia, but not all parts are locally made..sorry to hear that ferio...even yr bumeper just scratch, ko dah try bukak bonet/ pintu belakang?ada rasa mcm susah nak bukak/tutup? kalo takde no hal la...

pintu blkg ok jer....mcm sblm kena langgar. yang bernasib baiknya, mujur lampu belakang aku xkena.

aku rasa bumper ori ni absorb 90% impact tu dgn dia kemek ke dalam dulu and return balik tu kondisi asal. yang ada 'gap' kat bumper n body tu pun aku dah bukak n balik psg balik. buat sendiri jer.